FAQs

What kind of patients do you see?

CHRISTUS Urgent Care treats patients of all ages who have an immediate but non-life threatening healthcare need.

When should I go to an emergency room instead of urgent care?

If you believe you have a life-threatening condition, call 911.

You should go to the ER for any serious or life threatening problem including and not limited to severe chest pain, abdominal pain, shortness of breath, loss of coordination or sudden weakness/numbness on one side of the body, coughing or vomiting blood, extensive rectal bleeding, seizures, pregnancy related problems and snake bites.

We do not accept incoming ambulances at our clinics. If we believe it is necessary for you to be seen in an emergency room setting, we will call an ambulance to transfer you.

What do I need to bring?

In order to speed up your visit, we ask that you bring the following registration items:

  • Photo ID
  • Insurance card
  • Co-pay or Self-Pay fee (if you are not paying with insurance)  

How long will I have to wait to see a provider?

Specific wait times vary, but CHRISTUS Urgent Care wants to provide thorough and timely service to every patient. Generally the wait is less than 20 minutes and your entire visit should take less than an hour. To speed along your visit, schedule an appointment in advance and bring along the suggested registration items.

What happens when I leave the urgent care?

We will provide medical follow up for your problem, referring to a wide range of medical specialists or primary doctors. Learn more about leaving an urgent care clinic.